{"id":835,"date":"2022-03-21T11:45:21","date_gmt":"2022-03-21T07:45:21","guid":{"rendered":"https:\/\/parastatal1.govmu.org\/cwa\/?page_id=835"},"modified":"2022-11-14T11:10:19","modified_gmt":"2022-11-14T07:10:19","slug":"service-philosophy","status":"publish","type":"page","link":"https:\/\/cwa.govmu.org\/cwa\/?page_id=835","title":{"rendered":"Service Philosophy"},"content":{"rendered":"\t\t
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Service Philosophy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Mission<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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To secure and provide an excellent sustainable water supply service of impeccable quality, at a reasonable price, which meets the growing needs of the people, and supports the economic development of the country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Vision<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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To excel in the provision of an uninterrupted round the clock service of world-class standard throughout the year to the entire population of Mauritius.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Values<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Responsiveness<\/strong> \u2013 We strive to deliver a proactive customer service.<\/p>

Courtesy <\/strong>– Be courteous in dealings with all our stakeholders.<\/p>

Excellence and Quality<\/strong> \u2013 We provide a potable, quality water supply and a professional service to our consumers.<\/p>

Integrity<\/strong> \u2013 Build a trustworthy relationship with our consumers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Objectives<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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  • ensure security of water supply with round the clock service<\/li>
  • smooth execution and monitoring of water infrastructure projects<\/li>
  • reduce non-revenue water to an economically acceptable level and improve the network efficiency<\/li>
  • sustain water quality in compliance with international benchmarks<\/li>
  • improve customer service and manage corporate image<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Service Philosophy Mission To secure and provide an excellent sustainable water supply service of impeccable quality, at a reasonable price, which meets the growing needs of the people, and supports the economic development of the country. Vision To excel in the provision of an uninterrupted round the clock service of world-class standard throughout the year […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-835","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","0df2dca53447789c9966a9ee2482ae8e":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, 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